Our professional and friendly team provide a well-rounded service. From routine tasks such as arranging cleaning, to major works and resolving complex issues, we can take care of it for you.
We manage financial responsibilities by optimising services charges to an efficient level for both short and long-term requirements.
Prepare service charge budgets and accounts.
Implement a robust but fair process for recovering service charge and ground rent arrears.
Service charges are held on trust in a designated account.
Plan ahead for major works.
If you own a home at a block or estate managed by us, you will have access to an online portal offering convenience at your finger tips.
Report maintenance issues and receive updates on the progress of a repair.
Have instant access to key information such as building insurance certificates, service charge budgets, annual accounts and other relevant correspondence.
View a full history of your service charge account, your current balance and service charge invoices.
Regularly inspect the communal areas at a frequency agreed with the client (most often monthly). Inspections are documented, with any issues identified being addressed promptly.
We take care of all planned and reactive maintenance. This includes carrying out Section 20 consultations and applications for dispensation for major works.
Emergency repairs can occur at any time of day or night and we appreciate how stressful these situations can be. Simply call our out of hours emergency service and we’ll take care of these unexpected events for you.
Provide advice and solutions on complex leasehold and service charge matters.
Claims which proceed to court and the First-tier Tribunal.
Acquiring the freehold of a block through collective enfranchisement.
Applications for Right to Manage.
Lease variations.
Ensure all statutory obligations for Residents’ Management Companies and Right To Manage Companies are completed on time.
Handle all correspondence from HMRC and Companies House.
Administer and file all necessary forms in relation to appointment of Directors, resignation of Directors, changes in shareholding.
Prepare and issue formal notices for AGMs.
Closely monitor the performance of our contractors and ensure key documentation such as public liability insurance certificates are kept on record. Contractor invoices are paid on time, subject to works being satisfactorily completed.
We protect our customers by ensuring compliance with legal and technical requirements, including the terms of the lease/freehold transfer, landlord and tenant legislation, codes of best practice, health and safety regulations.
Insurance policies such as buildings, Directors & Officers, mechanical & engineering insurance are put in place and renewed on time. We help resolve insurance claims swiftly.
Registered company address: 70-72 Victoria Road, Ruislip Manor, HA4 0AH
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